Privacy Policy
Thank you for visiting Journey Wellness Center’s website. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website and during our psychotherapy services, both in person and online.
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1. Information We Collect
a. Personal Information: When you visit our website or engage with our services, we may collect personal information such as your name, contact information (email address, phone number), demographic information, and health information relevant to your therapy sessions.
b. Usage Data: We may collect information about your interactions with our website, including IP addresses, browser type, pages visited, and timestamps.
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2. Use of Information
a. Providing Services: We use your personal information to schedule and provide psychotherapy services, whether in person or online, and to communicate with you regarding appointments, payments, and other service-related matters.
b. Improving Services: We may use aggregated and anonymized data to analyze trends and improve our services, website functionality, and user experience.
c. Marketing: With your consent, we may send you promotional materials or newsletters about our services, events, or updates.
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3. Disclosure of Information
a. Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as hosting providers, IT support, and payment processors.
b. Legal Compliance: We may disclose your information when required by law or in response to valid legal requests (e.g., subpoenas, court orders).
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4. Data Security
a. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
b. Despite our efforts, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
a. Access and Correction: You have the right to access and update your personal information. If you believe that any information we hold about you is inaccurate, you may request corrections.
b. Withdrawal of Consent: You may withdraw your consent for us to use your personal information for marketing purposes at any time.
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6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
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7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website with a revised effective date.
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8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at: +971 4 553 4518
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By using our website or services, you consent to the terms of this Privacy Policy.