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FAQ

  • What is counselling/therapy?
    Therapy, also known as counseling, is a process where a trained therapist or counselor helps individuals work through personal challenges, emotional difficulties, or mental health issues. It involves discussing thoughts, feelings, and behaviors in a safe, confidential environment. Through this collaborative process, therapy aims to promote self-awareness, develop coping skills, and facilitate positive changes in one's life.
  • What is the difference between a psychiatrist and a psychologist/therapist?
    Psychiatrists are medical doctors specializing in diagnosing and treating mental health disorders, primarily using medication. They're the only professionals in mental health authorized to prescribe medication. Psychologists can diagnose and provide therapy. Counselors and therapists offer therapy but typically lack the authority to provide formal diagnoses, even if a disorder seems evident. Therefore, they often refer individuals needing a formal diagnosis to psychiatrists.
  • How many sessions will I need and how often?
    Usually sessions occur weekly or biweekly for 50 mins. However, the number of sessions needed for each client depends on a variety of factors such as the presenting issues, a client’s motivation and goals, the therapeutic approach used and the therapeutic relationship. Empirically proven therapies for Depression and Anxiety Disorders using CBT rely on a specific number of session range to see results (8-12 sessions usually). While therapy is a slow process, many clients begin to feel better after just a few sessions. Other benefits such as behavioral changes, self-awareness and a deeper understanding of oneself occurs over extended sessions. Usually however, most clients experience benefits within 6-12 sessions. The journey of self-growth is an ongoing process without a finite destination. In therapy, the aim is to ease emotional distress, navigate life's challenges, enhance overall well-being, and empower clients with the tools and resources they need to support themselves in the future.
  • How will therapy make me feel?
    Therapy can evoke various feelings depending on your individual experience and the issues you're addressing. Initially, you might feel nervous or apprehensive, which is completely normal. However, as therapy progresses, many people find it to be a safe and supportive space where they can explore their thoughts, feelings, and experiences without judgment. Over time, therapy can help you gain insight into yourself, develop coping strategies, and learn new ways of approaching challenges. You might feel a sense of relief as you unload burdens and gain clarity. Some sessions might be emotionally intense, but many people also experience empowerment, growth, and even moments of humor. Ultimately, therapy aims to help you feel more in control of your life and better equipped to navigate its challenges.
  • How do I choose the right therapist for me?
    Choosing the right counselor involves several key considerations. First, assess whether the counselor has experience or specialization relevant to your specific needs, such as depression or LGBTQ+ issues. Look for therapists who use approaches like Cognitive Behavioral Therapy (CBT) that are relevant to your presenting issues. For example, you need a trauma informed or trained therapist to work with trauma issues and PTSD. Consider your comfort with the counselor's gender and ensure they are licensed by local regulatory bodies for credibility and protection against malpractice. Review the counselor's bio and therapeutic style to gauge compatibility. Remember, not every counselor will be the perfect fit, so it may take a trial process to find the right match.
  • Will my information be confidential? What are the limits to confidentiality?
    All medical professionals, including therapists and counselors, are bound by regulatory and ethical standards to maintain strict client confidentiality. This commitment is typically outlined in the consent or counseling agreement form provided to new clients. However, there are three circumstances where confidentiality may be breached: when a client is at risk of serious self-harm (suicidal), if a minor or someone else is in danger, and if there's a court subpoena or order for information release. Therapists always require your consent, whether to share information with other healthcare providers, family members, or partners if it's deemed necessary to support your well-being. Your therapist and the office staff are the only individuals with direct access to your file. Your information remains confidential, inaccessible to anyone outside the clinic unless you grant written permission. At JWC, all staff members are extensively trained in privacy protection ensuring your privacy is safeguarded at all times.
  • Do you offer online therapy sessions?
    Yes. To engage in online counseling, you'll need a stable internet connection, a device such as a computer, tablet, or smartphone with a camera and microphone, and access to a private space where you feel comfortable talking freely. Ensure you have a compatible web browser and consider downloading any necessary software or apps recommended by your counselor or the counseling platform. It's also essential to familiarize yourself with any security measures recommended to protect your privacy during online sessions.
  • Do you offer any discounts or packages ?
    While discounts are not currently available, we do offer session packages at a reduced rate. For further details, please speak with our receptionist.
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